1. Introduction

Welcome to LUUL BRIDAL. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us (“Services”). By using our website and/or making a purchase, you agree to the terms of this policy.

2. Information We Collect

a) Information you provide directly:
When you place an order or create an account, we collect personal information such as your name, billing address, shipping address, email address, phone number, and payment information.

b) Information collected automatically:
When you visit our site, we may automatically collect details like your IP address, device information, browser type, operating system, access times, and browsing behaviour to enhance your experience and improve our Services.

c) Other information:
With your consent, we may collect information for marketing purposes such as email preferences and demographic data.

3. How We Use Your Information

We use your data for purposes including (but not limited to):

• Processing and fulfilling your orders, including shipping, returns and customer support.

• Verifying payment and preventing fraudulent transactions.

• Personalising your experience (e.g., remembering your preferences).

• Sending you marketing communications and promotional offers, with your opt-in consent.

• Improving our website, analysing trends, and enhancing the Service.

• Complying with legal obligations.

4. Consent & Control

You provide consent by completing actions such as placing an order, creating an account, subscribing to our emails, or submitting your details to us. You may withdraw consent at any time—though this may limit access to some Services.

5. Disclosure of Your Information

We may share your personal data with trusted third-party service providers who support our operations—such as payment processors, delivery partners, website hosts, and fraud prevention services.
We may also disclose information if required by law or to protect our rights, or in the event of a business transfer.

6. Payment Processing & Hosting

Our store is hosted on a secure e-commerce platform that complies with industry standards (e.g. PCI-DSS for payment security). Sensitive payment information is encrypted and only retained as necessary to complete the transaction.

7. Cookies & Tracking Technologies

We use cookies and similar tools to personalise shopping experiences, understand website traffic, and store preferences. You can disable cookies within your browser settings, but this may affect website functionality.

8. Age of Consent

By using this site, you confirm you are the age of majority in your jurisdiction or have permission from a parent/guardian. We do not knowingly collect data from minors below applicable legal age requirements.

9. International Data Transfers

Your information may be transferred or stored outside your country in locations where data protection laws may differ. Where required, we put safeguards in place to ensure appropriate protection.

10. Your Rights

Depending on local regulations, you may have rights to:

• Access, update, or request deletion of your personal data.

• Restrict or object to certain processing.

• Request a copy of your data in a portable format.

• Withdraw consent where processing is based on consent.
  To exercise your rights, contact us using the details below.

11. Security & Retention

We maintain commercially reasonable security measures to protect your data. However, no system is entirely secure.
Personal data is kept only as long as necessary to fulfil the purposes described in this policy, or as required by law.

12. Changes to This Policy

We may revise this Privacy Policy periodically. Revised versions will be posted on our website and the “Last updated” date will be amended accordingly. Continued use of our Services signifies acceptance of any changes.

13. Contact Us

If you have any questions or requests regarding this Policy or your data, please contact us at:
Email: info@luull.com